This is one of the coolest emails I've ever received. Reprinted with permission -
I have recently begun reading your work. I really enjoyed reading and considering "Becoming a Person Who Helps People". I work in an industry that is at the least, very harsh. I am a merchant mariner, female, working with some pretty harsh guys. I'm one of 4 women who work for this company, and the only one under 30 and on a boat. I hold a position of some authority so I gain a bit of "respect" from the title. However, its not enough. The hierarchy on vessels is clear, but gaining the support and trust of your fellow crew members is paramount in a dangerous work environment. My personality clashes often with the harshness of the culture here. There is no room for weakness, real or perceived. However, I am empathetic and nurturing by nature. Helping people is just something I gain great pleasure from, despite the criticism others have for it in my line of work.
Helping people is a great way to create happiness for yourself, and I do so often in small ways. Many people out here can't read or write, or use a computer. Those simple skills I take for granted each day, are unobtainable to some. Men don't want to ask for help, especially from the tiny 100lb girl who outranks them, or works under them. Either way! I make it a point to connect with these people, in small ways like assisting them in writing an email, or typing out a sign they want to post for "Wet Paint", or even asking them how they think a supply locker should be organized when they are the primary users. I read aloud during safety meetings, instead of asking people to read for themselves. I try to consider what others might need, so they don't have to ask. Most others in my position think that I am coddling them, letting them slacking off, or say they need to learn a lesson and read or speak english- any number of negative thoughts surround my simple actions (if they are even noticed that is). Often people accuse me of sleeping with these guys. But at the end of the day, I have a loyal backing of 10 men who would do any work I ask, and give me their best efforts at all times. I ask them to get a job done, I get results. And thats the key for me, I ASK. I never direct, or demand. I say thank you every day, and make a point of commenting on exceptional work or efforts. I bake cookies or make special dinners on long days of work (we all live on the boat for months at a time), because when you're out here you become family whether you like it or not. These guys make me look good, I'm held accountable for their work and I can trust them to perform it. When the other guys in my position demand work be done, its usually half-assed or bullshitted entirely. They yell more, complain more, its a bad cycle. My leadership style, if you can call it that, doesn't work everywhere for sure. But it works for me here, and its infinitely more rewarding to be myself and be kind than to pretend otherwise.
I wish I had the writing/thinking skills you posses because I feel that even writing what I've put down thus far falls short of what I am trying to express.
An interesting discussion with a reader follows. While you're reading, if you have experience with half-finished projects/apps/websites/businesses/etc, please think to yourself, "What would I do?" and answer in the comments.
First off, thanks for making yourself available to talk. I just saw the comment saying you're surprised more people don't take you up on your offer, so I figured I'd send you an email :)
I have a project which has potential, but I'm not sure I can be the one to take it places.
It is a task-oriented team chat application, similar to campfirehq.
Its task-oriented nature sets it apart, because you can make a task as easily as typing !implement history search and hitting enter. This makes it very easy to see who is working on what, and discuss it. The barriers to communication and organization are lowered, helping teams move more quickly, and stay organized.