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Cathay De-Escalates, Clears Marshall of Wrongdoing

I know everyone is getting bored of Cathay, and I'm trying to get back on interesting strategic content, philosophy, etc. But hey, I want to give credit where it's due - they've started to de-escalate and get reasonable.

Some facts here are wrong, and there's some omissions. But anyways, I appreciate this Joseph.

I filmed a video reply (that's friendly!) and I'll post it later. Really, it's entertaining.

Anyways, they're originally saying I caused a gigantic disturbance and was a huge problem, then I said I was going to bring tons of legal action against them (which, y'know, usually means they'd want to preserve their leverage by holding everything over my head that they can), and yet now they just filed no complaints, no charges, and cleared me to fly. That's interesting, isn't it?

From: Customer-Relations Subject: Re: MR SEBASTIAN MARSHALL - 26 December 2011 / KA 482 / Hong Kong to Taipei (KMM10053232I15977L0KM) Date: January 4, 2012 11:02:28 AM GMT+08:00 To: Sebastian

"Why I Quit Being So Accommodating"

I saw a fantastic read on linked on YC this morning.

Definitely worth a read:

http://mikecanex.wordpress.com/2012/12/26/1922-why-i-quit-being-so-accommodating/