All over the place, there's a bunch of little good deals.
Mostly I ignored these for years - and I think it's smart to not go chasing little things at the expense of bigger things. If you've got some creative or business skills, there's almost certainly some better use of your time than cutting coupons.
Starting about a year ago, though, I became a much more serious student of marketing. I'd paid plenty of attention to marketing in the past, but 'round about a year ago, I started systematically paying attention to it.
Part of that was just interacting more with the world - including actually checking out the numbers on all sorts of offers, things I'd have normally ignored.
Some of them are pretty bad. A loyalty card where you buy-10-get-1-free isn't a very good deal. It's basically just a 10% discount, but worse because you might not get the discount, could forget or lose the card, means you've got to carry more junk in your wallet or bag, and so on. It can be an okay thing, maybe, if it doesn't change or inconvenience your spending habits - but that's why they create the things, so you do go to the inconvenience of going to their place more often and spending more there.
Sometimes though, deals are fantastic. A number of companies that know that the lifetime value of a customer is big for them will offer quite significant loss leaders to get you in there, and that's real. Sometimes you'll see a credit card that'll give you a $750 bonus for signing up if you've got great credit. (That's valuing their points at about one cent each, which is straightforward if 10,000 points = $100 statement credit and they're offering 75,000 for signing up)
Also, it's often possible to get an expensive high margin item for free regularly. I tend to work in cafes a lot and order a lot of coffee, so my annual coffee cost is kind of insane. But that number is drilled down a lot when there's something like this -
Pacific Coffee in Hong Kong has a member's card where you put like 200 HKD on it to start ($25 USD) on it to start, and then there's some promo each month. When I was in Hong Kong last, it was buy one drink, get one free. Okay cool, I usually get 2+ coffees and sometimes 4 when I work a lot of hours in a cafe, so that shaved a lot of money off my coffee bill. Starbucks has offered similar things in the past the in the USA.
The majority of little offers are junk and they're definitely not worth chasing around if you've got other skills. But if you're generally curious about retention and loyalty programs and customer acquisition in business anyways, it's both fascinating and about 1 time out of 10 you ask, what they're offering could be good.
Money doesn't care where it came from - if your annual coffee bill goes from $1200 to $600 for a few minutes of buying a Pacific Coffee card, then that's $600 more in your wallet at the end of the year for a few minutes of work. Not worth chasing after regularly, but useful if you're standing in line anyways to look at the brochures.
I have a background in marketing and I agree with you - most of the deals are pretty lousy, and frankly speaking unimaginative.
Great membership deals strengthen the customer relationship and make customers spend more money. In this case you don't probably buy more coffee during your stay in Hong Kong in general but you've become the regular at the Pacific Coffee and they'll get a bigger share of your coffee cup.
I wonder what they could sell you on the side, maybe have a vending machine for downloading audio books. :)
Thanks a lot for the info. As an alternative to coffee, I use yerba mate (it's very similar to green tea).
I needed a new word, so I just made one.
intek: hybrid of "internalize" and ancient Greek "teknik"
intek: To go from a state of knowing a craft or skill theoretically to knowing how to perform that craft or skill in the real world.
I was sitting in Pacific Coffee thinking about business. There's a lot of things I know in a theoretical sense right now, but I haven't built into myself to the point where they're running smoothly. The same concept could apply to anything that needs real world practice - you know something in theory, but in practice you're still doing it wrong.
As far as I know, there's no great word for this. Before "intek", you have theoretical knowledge. After intekking, you can now do in the real world and really know it at a deeper and more meaningful level.
Man do we have a lot of catching up to do. This rapid fire traveling schedule doesn't leave us with all that much time to contemplate and write. If we aren't checking in somewhere, we're checking out and trying to catch a plane.
We were worried about where we'd stay in Hong Kong. It's a famously expensive city and we intended to be there for about ten days.
I always say, "Everything always works out perfectly," to which Todd always replies that it's dangerous to say that.