SEBASTIAN MARSHALL

Strategy Philosophy Self-Discipline Science Victory

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On Bulls in China Shops, and Famous People Being Pricks

I was seething. I was furious. And I was even more furious that I was furious. Agh, this is so bloody irrational of me, I can't believe I'm getting bent out of shape over this.

I'm transitioning into meta-furious. This is both bad and ridiculous.

I had been waiting for a shuttle bus and met two Chinese girls from Guangzho. Pretty girls, very so-so English, seemed like nice people. And as we were striking up a nice conversation, a very awkward guy jumped in to CHAT!!! Let's CHATTT!!!! HEY WHERE YOU FROM WHERE YOU GOING HOW LONG ARE YOU HERE?!?

Now, I can deal with someone jumping in to a conversation. Okay, maybe it's not always great. But you can roll with it. Usually. But not this time.

This time it was the proverbial Bull in the China Shop.

Guest Post: Primer on Collecting Late Payments, Part 3

A Primer on Collecting Late Payments, Part 3

In my previous two posts on collecting late payments from customers and business partners I explained what I called the first and the second general rule to getting your money. If you haven't read them yet, and you are interested in getting better in this area, take a quick look and see whether you think following these guidelines can dramatically improve your results. In my experience, they can.

Just to paraphrase/summarize:

* Rule one emphasizes the overall importance of professionalism and good communication.

* Rule two stresses the value of making the payout and due dates a critical part of your formal agreement with the customer.

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