For Want of a Nail
For want of a nail, the shoe was lost.
For want of a shoe, the horse was lost.
For want of a horse, the rider was lost.
For want of a rider, the battle was lost.
For want of a battle, the kingdom was lost.
And all for the want of a horseshoe nail.
The proverb - "For Want of a Nail" - is about preparation and maintenance. It says that by being unprepared and not taking care of your things, there can be a disastrous chain of cause and effect.
This is true in general affairs and I do strongly recommend preparation and maintenance, but that's not what I want to talk about today. I want to talk about customer service.
Your good customers are super important. I mean, all your customers are super important, but especially your good customers.
Got a long email from a reader with some great questions - he's a very impressive dude, but he has a hard time sticking with something for more than 1.5 to 3 years. If you have this trait as well, you might want to pay close attention to this post
And I have a real problem "falling in line" with the rest of society in a stable, consistent and "normal" life. I just feel like it's not me.
Yup, I know exactly how you feel. I've been in similar places. So have a lot of my friends. Some thoughts -
What I see as a recurring theme in my jump from job to job and industry to industry is my utter lack of real fulfillment. Don't get me wrong, I do have a temporary sense of fulfillment and meaning with the careers I have pursued, they just don't seem to last. Once I have focus on what it is that I want to do I am relentless in achieving it. For instance, after 3 years in the --- industry I have acquired the knowledge that many people don't achieve until 10, 12 or even 15 years in the industry. However, that life-cycle tends to be around 18-months, where I then become unfulfilled by the rate of learning and progress I am making. This ultimately leads to erratic behavior within the succeeding months and a feeling that I need to drop what I'm doing and move onto something else - whether that be a new job or a new career altogether.
Google the term "rage to master" - click around, read some summaries, and then check out a couple academic papers. It will be very worth your time.