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Getting Past Shiny Things: Choosing Core Metrics, Selecting Your Projects From Them

No one celebrates Thanksgiving in Taiwan, and my business partner is Canadian. But the majority of our clients are American, so the normal rigors of client calls and sales calls were wiped from the slate, leaving us a day to evaluate where exactly we were at.

It was both inspiring and shocking. If you're a small-business owner, I'd highly recommend you check out this post. I'm going to walk you through how we identified everything we could be doing, what we were doing well and poorly, and how we chose metrics to measure success and let that dictate our projects.

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The first thing we wanted to do is figure out exactly what we had implicitly or explicitly committed to.

When we calculated how many internal projects and initiatives we had active, or that we wanted to start in the near future, we realized we had 42 current internal projects that would represent hundreds if not thousands of hours to complete.

Internal Scorecard #2

INTERNAL SCORECARD #2 --

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