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Japan: Customer service and duty-based ethics

Japan's customer service?

Legendarily good, yes?


Japan has extraordinary amounts of customer service since a large bulk of their belief and daily practice is based around duty-based ethics. This is a rare thing to most Westerners - in the West, we're very willing to fudge the rules to provide a better outcome. It's expected, even.

In Japan, the ethical systems are more along the lines of rules than outcomes. We're generalizing, of course, this isn't everyone. But it's most people here.

When It's Ok To Cheat

On Cameron Chardukian

Many people say that if you cheat you’re only cheating yourself. I disagree. While there’s an element of truth to this it’s also an overstatement. Before we talk about when this rule doesn’t apply, however, let’s discuss a few situations in which it does.

The idea is that cheating is wrong primarily when it’s done out of laziness. Cheating can be ethical in many circumstances, however, when it frees up time or resources that could (and will be) better spent improving the world.

If you’re set on becoming a psychologist, and your history teacher tries forcing you to memorize dozens of dates from World War II it may be in your best interest to cheat.

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