I was working with a client today who has a different mix of activities happening in his business - we crunched the numbers, and found that that he was frequently doing tasks that were worth 20 times less than his top value/revenue generating.
I created an audio at the coffeehouse in Beijing explainining the situation - it's a huge set of lost opportunities if you're capable of generating $500 in revenues per hour but wind up getting stuck doing $25/hour tasks.
You can click on this link to listen in most modern browsers, or right click and 'save as' to download:
After making this audio, I spoke to him later in the day and we calculated all the ongoing activities that he doesn't like doing in his business and found they'll only cost $1,200 per month to hire outsourcers to do. We contracted the first person today on Odesk.com to answer support emails.
I'd like to do more audio going forwards - let me know what you think in the comments.
I like the audio idea. The quality was good. Even considering you were in a cafe or something like that. There are several audio plugins for WordPress out there that you might consider (simpler playing and downloading). A written summary or key points list for the audio is a good idea. It is easier to search the site for old stuff you talked about, and you can get a quick idea of the audio content before you commit to listening.
The idea you went over is absolutely true. It might even be more dramatic than you mentioned. If you dread working Customer Service emails, you will probably be pretty inefficient at them. If the person you hire to help with Customer Service loves it, they might finish what took you three hours in two.
I think the audio was done pretty well, but I still wish the whole thing was in text so that I could go through it faster.
Please provide a summary of what you speak about, or just avoid audio and do a written blog post: just my two cents.
That was excellent Sebastian!
I was skeptical at first because most bloggers are not as convincing in other formats, but this worked well.
A transcript would be useful, too.
There's a guy on fiverr.com offering up to 15 minutes of audio transcribed for $5.
He seems popular (it's a top rated 'gig').
Also, I second the recommendation for oDesk.com.
Outsourcing has helped me tremendously lately.
If you continue on that topic and go into more detail, I think that you will help a LOT of people.
Edit: I gave up on financial goals in late 2011 after some huge financial and artistic wins... money shouldn't be taken too seriously. For the record, they were all basically on track, some were being massively exceeded, others were a bit behind schedule, but were all happening.
I set my next 10 years of financial goals on June 28th. That was exactly a month ago.
1 year - Critical Thinking [my first book] out. Blog income trickling. Some info products. Some freelancing. Something else, some X-Factor thing bringing in cash. Net monthly income positive. Health insurance. $50,000 in the bank. Expenses = income per month minimum.
3 years - 3 to 5 books out, many products out, blog income robust, some working on big exciting deals. $10,000 per month total, $5000 passive at least. First property owned. $300,000 in the bank.
5 years - 7-10 books out, many many products out, many passive income internet properties, working on big exciting things, $50,000 per month total, $40,000 passive at least. $1,000,000 in the bank.
Today I had the pleasure of watching Tony Hsieh, the CEO of Zappos.com, speak at the INC 500|5000 conference.
Following him was Randall Grahm, the founder of Bonny Doon vinyard. Randall had a very sincere message of trying to downsize his winery so he could focus on what he loves, and the successes and challenges he's faced in doing so. Audio is below.
Today I had the pleasure of watching Tony Hsieh, the CEO of Zappos.com, speak at the INC 500|5000 conference. Following him was Randall Grahm, the founder of Bonny Doon vinyard. Randall had a very sincere message of trying to downsize his winery so he could focus on what he loves, and the successes and challenges he's faced in doing so. Audio is below.