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Negotiating in Vietnam is a strange, strange thing

First off, quick refresher - what is negotiation?

Good negotiation is about discovering things you value a low amount that the other party values a high amount, finding things they value a low amount that you value highly, and exchanging. I wrote about this in "How to Avoid Exchange-Based Relationships" -

A lot of people don’t understand good negotiating. They think it’s about getting the best price – no, no, no. Good negotiation is about figuring out what you can offer that’s worth more to the other person than you, and what they can offer that’s worth more to you than them.

However...

it’s okay to have pure exchanges sometimes, like if you’re just buying something once. But if you can transcend that, move it beyond the exchange and into looking out for each other, that can be a beautiful thing.

Guest Post: Primer on Collecting Late Payments, Part 3

A Primer on Collecting Late Payments, Part 3

In my previous two posts on collecting late payments from customers and business partners I explained what I called the first and the second general rule to getting your money. If you haven't read them yet, and you are interested in getting better in this area, take a quick look and see whether you think following these guidelines can dramatically improve your results. In my experience, they can.

Just to paraphrase/summarize:

* Rule one emphasizes the overall importance of professionalism and good communication.

* Rule two stresses the value of making the payout and due dates a critical part of your formal agreement with the customer.