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"Are we #1 in quality? Why not?"

Very useful diagnostic question here.

If you're in business for yourself, freelancing, or contracting, it's worth asking from time to time.

The gap between "#1" and anything else is tremendous... being #2, #3, or #4 is far worse.

Oftentimes, a product or service is totally sufficient, and loses out on being "#1" only because of a lack of polish and attention to detail. Oftentimes, you don't need a radical reinvention of what you're doing, but just by improving every area of your finishing touches, quality control, speed, and service -- just a tiny bit -- you can break through to parity with the best.

Then, you layer one or two extra fantastic features on top of it, and you're #1.

Internal Scorecard #10: Deeper Foundation, Taller Building

INTERNAL SCORECARD #10

This is the tenth internal scorecard I've published. I started it as a bit of an experiment -- I thought it'd be interesting to share and show my thoughts on production and productivity, and it would be valuable for readers here to see ups and downs that come with building a nonprofit organization while maintaining a solo consulting practice, and then mixed with personal interests in creativity, health/fitness, etc.

So far, it's been pretty good and people seem to love these. This one covers 21 July to 27 July.

A STUDY IN CONTRAST

I remember reading a book as a young boy, maybe eight years old. One of the characters was described as square-jawed, confident, rough-and-tumble, and of bold nature. I thought to myself, "I want to be like that!"

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