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FIGHT CORPORATE VIOLENCE: Marshall vs. Cathay Pacific Management

Statement to the Hong Kong Police DepartmentRegarding the Abuse, Violence, Fraud, and Mis-Use of Police Resources by Cathay Pacific Management on 26th December 2011

My name is Sebastian Marshall. I am an American citizen who was traveling from Beijing to Taipei via Hong Kong on DragonAir, which is owned by Cathay Pacific Airways.

In Hong Kong, I questioned an abusive manager’s authority, and he immediately deployed police resources against me in retaliation. This led to my violent removal from the airplane, a fight almost broke out, and he recklessly endangered the health and safety of myself and other passengers. Cathay representatives went on to lie to the police and make outright false statements.

The dispute was after Cathay Pacific, in my opinion and view, had repeatedly made mistakes with my booking.

After Cathay refused to fix their mistakes two or three times, I paid additional money that in my opinion should have been unnecessary to fix the situation – but I was working on a piece of writing on Bruce Lee and American History, so I simply paid to be upgraded so I could continue my writing.

Cathay De-Escalates, Clears Marshall of Wrongdoing

I know everyone is getting bored of Cathay, and I'm trying to get back on interesting strategic content, philosophy, etc. But hey, I want to give credit where it's due - they've started to de-escalate and get reasonable.

Some facts here are wrong, and there's some omissions. But anyways, I appreciate this Joseph.

I filmed a video reply (that's friendly!) and I'll post it later. Really, it's entertaining.

Anyways, they're originally saying I caused a gigantic disturbance and was a huge problem, then I said I was going to bring tons of legal action against them (which, y'know, usually means they'd want to preserve their leverage by holding everything over my head that they can), and yet now they just filed no complaints, no charges, and cleared me to fly. That's interesting, isn't it?

From: Customer-Relations Subject: Re: MR SEBASTIAN MARSHALL - 26 December 2011 / KA 482 / Hong Kong to Taipei (KMM10053232I15977L0KM) Date: January 4, 2012 11:02:28 AM GMT+08:00 To: Sebastian

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