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To The People of Hong Kong: On Virtue, Authority, and Terror (Marshall vs. Cathay Pacific Management)

Everyone I know is terrified of air travel.

Literally. Everyone.

They have infinite power and zero accountability.

When you're in an airport, you're at the mercy of the people there. If they don't like what you're doing, they can do anything they want to you, and you have no recourse.

I understand the necessity of that coercive power - but such immense power requires immense accountability.

Hilariously Bad Customer Service From Cathay Pacific (seriously, it's so bad it's funny)

In some ways, I feel like a coward. I took a principled stand against Murphy Chan's threats on the plane - I said "Write it down, and sign your name to it, and then I'll do what you like." He didn't like my questioning him, and when I turned on my iPhone audio recorder, he immediately called the police and stopped talking to me.

I said I wouldn't leave voluntarily, I'd have to be commanded by someone in authority, or arrested, or taken off by force. It happened by force.

Cathay wanted to immediately lock me in a room for "a security review," but I told Senior Inspector Lai that I want to file criminal charges against them, and said I wouldn't go anywhere with these criminals. Inspector Lai sent two of his men with me, and escorted me through customs to his police reporting area.

This recording transcript is now about five hours later. I've called the American Consulate and was advised by them, and got a list of lawyers. I couldn't get in touch with any lawyers since it's late at night on 26th December.

Tired, scared, alone, stranded in Hong Kong, and I haven't heard from Cathay Pacific. I asked Inspector Lai to call Cathay and if he'd mediate a peaceful outcome? I offered to settle for just a mutual apology, and said I'd go confidential too. I'd drop all charges and suits if they'd agree not to act against me with no-fly list bans or whatever - there was a huge disturbance that their manager started (which his rep admitted on this audio transcript). The rep refuses that, offers no compensation, and says they refuse to apologize.

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