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Hilariously Bad Customer Service From Cathay Pacific (seriously, it's so bad it's funny)

In some ways, I feel like a coward. I took a principled stand against Murphy Chan's threats on the plane - I said "Write it down, and sign your name to it, and then I'll do what you like." He didn't like my questioning him, and when I turned on my iPhone audio recorder, he immediately called the police and stopped talking to me.

I said I wouldn't leave voluntarily, I'd have to be commanded by someone in authority, or arrested, or taken off by force. It happened by force.

Cathay wanted to immediately lock me in a room for "a security review," but I told Senior Inspector Lai that I want to file criminal charges against them, and said I wouldn't go anywhere with these criminals. Inspector Lai sent two of his men with me, and escorted me through customs to his police reporting area.

This recording transcript is now about five hours later. I've called the American Consulate and was advised by them, and got a list of lawyers. I couldn't get in touch with any lawyers since it's late at night on 26th December.

Tired, scared, alone, stranded in Hong Kong, and I haven't heard from Cathay Pacific. I asked Inspector Lai to call Cathay and if he'd mediate a peaceful outcome? I offered to settle for just a mutual apology, and said I'd go confidential too. I'd drop all charges and suits if they'd agree not to act against me with no-fly list bans or whatever - there was a huge disturbance that their manager started (which his rep admitted on this audio transcript). The rep refuses that, offers no compensation, and says they refuse to apologize.


On Tynan

I recently began a quest to become a deputized police officer. I want to get a police badge so that I can enjoy whatever perks come along with it, but also I'm fascinated to find out more about the police. As part of the process of getting the badge I will have to undergo standard police training and will actually do some policework every month.

I've been jumping with excitement over this new discovery. I can't wait to become a police officer. I mean, who wouldn't want a police badge?

Most everyone.

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