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FIGHT CORPORATE VIOLENCE: Marshall vs. Cathay Pacific Management

Statement to the Hong Kong Police DepartmentRegarding the Abuse, Violence, Fraud, and Mis-Use of Police Resources by Cathay Pacific Management on 26th December 2011

My name is Sebastian Marshall. I am an American citizen who was traveling from Beijing to Taipei via Hong Kong on DragonAir, which is owned by Cathay Pacific Airways.

In Hong Kong, I questioned an abusive manager’s authority, and he immediately deployed police resources against me in retaliation. This led to my violent removal from the airplane, a fight almost broke out, and he recklessly endangered the health and safety of myself and other passengers. Cathay representatives went on to lie to the police and make outright false statements.

The dispute was after Cathay Pacific, in my opinion and view, had repeatedly made mistakes with my booking.

After Cathay refused to fix their mistakes two or three times, I paid additional money that in my opinion should have been unnecessary to fix the situation – but I was working on a piece of writing on Bruce Lee and American History, so I simply paid to be upgraded so I could continue my writing.

Op-Ed: "Veritas Odium Parit" - US Carriers' Masquerading Protectionism against Gulf Carriers

On AviationFact

The Gulf Carriers and U.S. Airlines dispute between them is an old issue, but I thought that might be interesting enough to revisit again, due to the intensification of the clash between them, in the recent weeks.

In a Skift article, entitled "The U.S. Airlines’ Hypocrisy on Protectionism in the Skies", shows how the U.S. Carriers (the biggest ones: American, United and Delta) plan to limit the competition, mostly from the Middle East Carriers (Emirates, Etihad & Qatar Airways), claiming "unfair competition based on large government subsidies that put the domestic carriers at a disadvantage".

However, this also shows how hypocrite and short-minded are the U.S. Carriers, masquerading those protectionism as "free competition without subsidies from the government". However, as explained on a previous Op-Ed article (Op-Ed: The hypocrisy of Delta Air Lines (and other airlines) on Ex-Im Bank), some of the U.S. Carriers had Chapter 11 bankruptcies in the past, and some European airlines had government bailouts.

The consumer experience, as well-explained by the article, of U.S. Carriers, the majority of them, is just average to bad (one of the notable exceptions is JetBlue, which until sometime ago, started to have luggage fees). The main reason is, not only the bankruptcies, but also the need of cutting costs.

Unlike the Gulf Carriers, which had a better flying consumer experience, with for example, Etihad offering amenity kits for the Economy Class, which neither of the U.S. Carriers offers. And, unlike the Carriers said, for example, Emirates contracts personnel from the various countries in the world, and most of them are very skilled.

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